Frequently Asked Questions

Are there any other surprise costs?

No surprises whatsoever. Our rates are fixed and transparent so you know exactly what you’ll be paying before we carry out any work.

Do you charge a callout fee?

Unlike many other London plumbing companies we do not charge a call out fee.

What is your minimum charge?

Charges are per hour with a one hour minimum charge and thereafter in 15 minute units.

What kind of gas systems do you specialize in?

Can you provide maintenance and repair services?

What safety measures do you have in place?

How quickly can you respond to a service call?

Typically, we are able to promptly respond to service calls within a timeframe of three hours.

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What are your rates and fees?

What areas do you serve?

We serve the Great London. You can check the list of every district we cover.

Can you provide references or testimonials?

How experienced are your technicians?

Are you licensed and insured?

Our Gas engineers are licensed and received multiple qualifications. See the list of our qualification expertise.

When they operate, our gas engineers are fully insured and wear all the necessary safety equipement.

What services do you provide?

Gas, LPG or Heating Problems?

From kitchen to gas line, we've got you covered - delivering safe, efficient gas solutions to fuel your culinary success.